Privacy Policy
Fashion e-Commerce Asia Co., Ltd. (“Company”) has this Privacy Policy to provide information on the collection, use and disclosure of personal data of its customers, visitors, presenters, business partner's representatives, employees and job applicants (“You” or “Your”) in accordance with Section 23 of the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).1. Personal Data that the Company collects, uses and/or discloses
The Company needs to collect, use and/or disclose Your Personal Data, as follows:
| Category of Personal Data | Examples of Personal Data |
|---|---|
| Personal Details | Name-Surname, Nickname, Date of birth, ID Number, Passport Number, Gender, Age, Nationality, Photo, Autograph, Marital Status, Service record, Information about Interest, Information from CCTV |
| Contact Details | Address, Phone Number, Email, LINE, other social media account |
| Financial Information | Bank Account Number, Payment Information |
| Employment Details | Education Records, Work Records, Language skill, Marital Status, Licenses, Information Relating to Welfare and Benefits, Operation Information, Related Persons’ Information (family member, reference person, emergency contact person), Social Security Information |
| Sensitive Personal Data | Religion, Health-Related Information (Blood Type, Health Records, contagious etc.), Criminal Records |
2. The Company’s activity, purpose and lawful basis of the collection, use and/or disclosure of Your Personal Data
The Company collect, use and/or disclose Your Personal Data for the activities, purposes and lawful bases as follows:
| Lawful Bases | Activity/Purpose of Collection, Use and/or Disclosure of Personal Data |
|---|---|
| Legal Obligation | 1. Operate the Company in compliance with applicable laws, rules and regulations, including in relation to personal data protection, tax, labour, social security and prevention of contagious diseases including court orders, government agencies, etc. |
| Performance of Contract | 1. User registration and operations to provide services to you including contact information related to the service.
2. Verification of identity to process any transactions with the Company. 3. Deliver the products to you. 4. Registration of business partners, procurement and performance related to the employment agreement. 5. Process financial transactions. 6. Take action on complaints that are received. 7. Employment purposes for performance assessment, payment of remuneration and provision of welfare. |
| Legitimate Interest | 1. Investigations in various areas such as security and work performance.
2. Security in the Company. 3. Improve the services of the Company to be more efficient. |
| Consent | 1. Collect, use and/or disclose your sensitive personal data.
2. Marketing or advertising through various media channels to benefit the Company. 3. Recommend services that you may be interested in through various contact channels. 4. Provide Q&A about the services of the Company. |
If you do not provide such Personal Data to the Company, this may cause a delay in our processes or we may not be able to process as You have requested.
3. Retention Period
The Company will retain your Personal Data while you have a transaction or any relationship with the Company, and will continue to retain such Personal Data for 10 years after the termination of your relationship with the Company, after which the Company will delete, destroy or anonymize your personal data, except in the event of legal necessity or technical reasons where we may retain your personal data for longer than that.
4. Disclosure of Personal Data
Access to your Personal Data is restricted to individuals who need to know in order to perform their work and responsibilities to achieve the objectives set out herewith.
However, the Company may disclose or forward your Personal Data to third parties to process your Personal Data, or to other Data Controllers which are as follows:
- (a) Third parties required by law – the Company may be required to disclose your Personal Data in order to comply with the law, including the orders of government agencies that issued under the law,
- (b) Service Providers of the Company – the Company may use third-party services to provide services for the Company, to assist in the Company’s operations such as internet service providers, software, website developers, digital media, transportations services providers, payments and financial systems providers, research and analytics providers, auditors, marketing and events providers, telecommunication services providers, storage and cloud services providers, printing service providers, attorneys, legal consultants, archiving and/or shredding providers and/or other professionals,
- (c) Any other person involved in any dispute arising, including disputes related to transactions,
- (d) Any person entrusted to manage any interest, intermediaries, contact person, and your representatives,
- (e) Any person to whom the Company obtains an order from you to disclose your Personal Identifiable Information.
5. Security
The Company maintains reasonable security measures for your Personal Data to protect the unauthorized or unlawful loss, access to, use, alteration, correction or disclosure of your Personal Data and limit access.
6. Your rights
You have rights to your personal data under the personal data protection law. You may exercise the following data subject rights unless the Company has grounds to lawfully reject your request:
- (a) Right to withdraw consent – You have the right to withdraw your consent. The withdrawal of consent will not affect the lawfulness of the collection, use and disclosure of your Personal Data based on your consent before it was withdrawn.
- (b) Right to access and obtain a copy – You have the right to access and obtain a copy of your Personal Data that is retained by the Company.
- (c) Right to data portability – You have the right to receive your Personal Data where we can arrange for such Personal Data to be in a readable or commonly used form, by way of automatic tools, equipment or format, and such Personal Data can be used or disclosed by automated means. Also, you have the right to request the Company to send or transfer your Personal Data to a third party, or to receive your Personal Data which has been sent or transferred to a third party by the Company.
- (d) Right to object – You have the right to object to the collection, use and disclosure of your Personal Data where the Company proceed on a legitimate interest basis, or it is for a direct marketing purpose.
- (e) Right to erasure – You have the right to request us to delete, destroy or anonymize your Personal Data in the event the Company do not need or have no legal right to keep such Personal Data.
- (f) Right to restrict – You have the right to request the Company to restrict the use of your Personal Data under certain circumstances when there is a pending examination of the Company in accordance with your request to rectify your Personal Data or object to the collection, use and disclosure of your Personal Data, or your request to restrict the use of your Personal Data instead of to delete or destroy your Personal Data.
- (g) Right to rectification – You have the right to rectify your Personal Data that is inaccurate and to update your personal data in order to avoid any misunderstanding.
- (h) Right to lodge a complaint – You have the right to make a complaint with the Personal Data Protection Committee or their office where the Company do not comply with the PDPA.
You may exercise your rights by contacting us at the contact information in clause 8. The Company will review and notify the result of your request within thirty (30) days from the date of receipt of the request. The Company may decline to process your request if required by law.
7. Modification of the Privacy Policy
The Company may modify or amend this Privacy Policy at any time without prior notice to You for the purposes of suitability and to be consistent with changes in the Company’s operations and affiliates, or to comply with the rules of law that have been changed.
8. Contact channel
In the event you have a privacy concern or question related to this Privacy Policy or would like to exercise your rights, please feel free to contact us at:
Data Controller: Fashion e-Commerce Asia Co., Ltd.8, T-One Building, 19th Floor, Room no. 1, Sukhumvit 40 Rd,
hra Khanong, Khlong Toei,
Bangkok 10110
E-mail: DPO_office@fashion-ec.asia
This Privacy Policy was announced on June 1, 2022 (Version 1).